Shipping Policy for Border Plant Sales

At Border Plant Sales, we aim to ensure that your orders are processed and shipped promptly. Please review our shipping policy below for details on delivery timelines and procedures.

Processing and Delivery Times

  • The average processing time for all orders is 1 business day.
  • Delivery times range between 2 and 8 business days, depending on the delivery location. Please note that carrier issues may impact delivery times.
  • Situations outside of our control may arise, resulting in delayed delivery. We make every effort to ensure that parcels are delivered safely and quickly.

In-Stock Machinery

  • All in-stock machinery is aimed to be dispatched on the same day it is purchased, provided the order is placed before 12:00 PM.
  • Some items may require additional processing time of up to 5 days if they need to be booked into the workshop for a Pre-Delivery Inspection (PDI) or checked over before shipping.

Available to Order Products

  • Products labelled as ‘available to order’ will be dispatched based on stock availability from our suppliers. Lead times may vary depending on the specific product.

Footwear Orders

  • Footwear items are typically drop-shipped directly from our suppliers, which may depend on their stock levels. For the most accurate stock information, we recommend contacting us directly for assistance.
  • In-stock footwear will be dispatched from our own warehouse with next-day delivery, provided the order is placed before 12:00 PM.

Customer Support

If you have any questions or concerns regarding your order, please contact our customer service team at:

Thank you for choosing Border Plant Sales!